Visit the Masterprint showroom in Astana
See suitable equipment in operation by prior arrangement. Tell us the model, technology or product you want to discuss.
Explore ↗Masterprint
Contact Masterprint
Discuss office printing, production equipment, repairs, consumables or a showroom visit with the relevant team.
Masterprint
Office, service department and showroom
55 Beibitshilik Street, Astana. Monday–Friday, 09:00–18:00. Showroom visits are arranged in advance; confirm the required equipment before travelling.
Masterprint
Call or message us directly
You can start with a phone call or WhatsApp message. There is no need to complete a compulsory email form. For equipment selection, tell us the task, model or product. For service, describe the device, fault and city.
Masterprint
Getting equipment to the service department
For a one-off repair, bring small A4 devices to the service department. Engineer visits are available for large A3 devices, with arrangements confirmed by model and location. For one-off refilling, the driver collects 10 or more cartridges; service contract collection has separate terms.
Related services and equipment
Printer and MFP service
One-off repairs, cartridge refilling and service contracts for organizations and individual customers, from small A4 devices to large A3 / SRA3 equipment.
Explore ↗Frequently asked questions
What should I include in a message?
The model or required product, task, volumes and city are a useful starting point. A photo of the marking can help with consumables.
Must I leave an email address?
No. Phone and WhatsApp are the main contact options.
Can I visit without an appointment?
Please arrange showroom visits in advance, especially if you need a particular machine or process demonstrated.
Office, service department and showroom
55 Beibitshilik Street, Astana
Monday–Friday, 09:00–18:00. Please arrange your visit in advance.
Discuss your requirements
Contact a manager
Start with your requirements
Describe the equipment or service you need. We will direct your inquiry to the appropriate team.
WhatsApp opens a draft message; you confirm sending it yourself. The website does not store these details.