Printer and MFP repair: A4 to SRA3
Tell us the model and fault symptoms. We diagnose the device, agree the repair cost and proceed after your approval.
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Printer and MFP service
One-off repairs, cartridge refilling and service contracts for organizations and individual customers, from small A4 devices to large A3 / SRA3 equipment.
Masterprint
One-off repair
Tell us the model, symptoms and city. Small A4 devices are brought to the service department. An engineer can visit large A3 equipment. We diagnose the fault, agree the cost and perform repairs only after you approve the work.
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Cartridge refilling and reconditioning
Work is carried out at the service department. For a one-off request, a driver collects 10 or more cartridges; fewer than 10 are brought by the customer. Under a service contract, this threshold does not apply.
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Service contracts for an existing fleet
Agree scheduled maintenance or visits on request, refilling, repairs and other work at special fixed rates. A contract can cover equipment purchased from another supplier. A driver can collect cartridges and A4 printers for servicing under the contract.
Masterprint
Clear scope and approval
The two-week service warranty applies to refilled cartridges and replaced drums or rollers. It is not a universal two-week warranty for all repairs. Diagnostics, transport, prices and completion times are confirmed separately. Services across Kazakhstan depend on the agreed local arrangements.
Related services and equipment
Cartridge refilling and reconditioning
Select the service by cartridge or printer model, quantity and whether you have an active service contract.
Explore ↗Service contracts for your printer fleet
Scheduled maintenance or service on request, refilling and repairs at agreed special rates, including equipment purchased elsewhere.
Explore ↗Frequently asked questions
Will an engineer visit a small A4 printer?
For a one-off repair, small A4 devices are brought to the service department. Contract collection and visits for large A3 equipment have different arrangements.
Can you collect fewer than 10 cartridges?
The one-off collection threshold is 10. Under an active service contract, the threshold does not apply.
Is every service included in one monthly payment?
No. Contract scope and special rates are agreed. An unlimited all-inclusive subscription is not promised.
Discuss your requirements
Contact a manager
Start with your requirements
Describe the equipment or service you need. We will direct your inquiry to the appropriate team.
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